Introduction
This Privacy Policy explains how violet-crater ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or enrol in our courses.
Information We Collect
Information You Provide
When you enrol in our courses or contact us, we collect:
- Name and email address
- Any additional information you choose to provide in messages or forms
- Course preferences and learning goals
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system information
- IP address and general location data
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process your course enrolment and provide access to learning materials
- Communicate with you about your courses and answer your questions
- Send you important updates about our services
- Improve our website and course content
- Analyse website usage to enhance user experience
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Contract performance: Processing necessary to provide our courses and services
- Legitimate interests: Improving our services and communicating with you
- Consent: Where you have given explicit permission for specific processing activities
- Legal compliance: Meeting our legal and regulatory obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Third-party companies that help us operate our website and deliver our courses (e.g., hosting providers, email services)
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal information for as long as necessary to:
- Provide you with access to your purchased courses
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
After this period, we will securely delete or anonymise your personal data.
Your Rights
Under data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Ask us to limit how we use your data
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to our processing of your data in certain situations
- Withdraw consent: Where we rely on consent, you can withdraw it at any time
To exercise any of these rights, contact us at [email protected]
Cookies
Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
[email protected]
47 Wellington Street
London, WC2E 7BD
United Kingdom
Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.